Meet Your Team
Kent Miles
Founder and CEO
Kent leads Solid Base IT by shaping the mission, guiding the team, and making sure technology becomes a predictable success story for every client.
He’s equal parts strategist, problem-solver, and chief hype-officer for building strong and secure IT foundations.
- Key Certifications: Project Manager Professional, Certified Associate Project Manager, and Lean Six Sigma Green Belt
- Specialized Focus: Kent specializes in building secure, scalable IT environments using best-practice frameworks like NIST CSF, and CIS Controls. With expertise spanning cloud architecture, cybersecurity management, and IT operations design, he helps organizations turn technology into a predictable, strategic advantage.
- Industry Experience: 16 years
- Client Impact Statement: Technology should be simple, secure, and predictable.
- Go-To Geek Tool: Bash, real leadership means knowing how the systems actually work.
- Weekend Warrior: Creating handcrafted leather goods
- Best Productivity Hack: Getting things done
- Professional Motivation: “When you take care of your people, they take care of your clients.” – Richard Branson
Kaleb Hall
Operations Manager
Kaleb manages all of the IT services for Solid Base IT, making sure operations stay aligned with client needs and internal standards.
- Specialized Focus: Customer Support
- Industry Experience: 5 years in customer service, 3 years in IT
- Client Impact Statement: “Technology should make life easier for our clients”
- Go-To Geek Tool: Ninite.com
- Weekend Warrior: Gaming
- Best Productivity Hack: Make a daily to do and blockout sections of your day.
- Professional Motivation: Satisfied customers makes it worth all the head banging
Max Lonergan
Service Desk Technician and Project Manager
As a Service Desk Technician, Max delivers fast, reliable frontline support to keep clients operating smoothly while following standards and resolving issues efficiently. As a Project Manager, Max ensures IT projects are planned, coordinated, and completed on time.
Specialized Focus: Infrastructure improvements such as networks and programs.
Industry Experience: 3 years.
Client Impact Statement: “Teaching clients in parallel at the same time solving the problem to prevent it from happening again.”
- Go-To Geek Tool: Bash, real leadership means knowing how the systems actually work.
- Weekend Warrior: Creating handcrafted leather goods
- Best Productivity Hack: Getting things done
- Professional Motivation: “When you take care of your people, they take care of your clients.” – Richard Branson
Christian Kerby
Centralized Service Technician
Christian makes sure every client’s technology runs smoothly by managing updates, automation, security, and standards behind the scenes, preventing problems before they reach the Service Desk.
- Specialized Focus: Proactively manage tools, automation, and best IT practices behind the scenes
- Industry Experience: 1.5 years
- Client Impact Statement: “I secure, automate and keep our client’s tech running at its highest capacity”
- Go-To Geek Tool: Powershell
- Weekend Warrior: Hiking
- Best Productivity Hack: Short walks every so often
- Professional Motivation: Solving people’s problems and preventing those problems with people I enjoy working with.